Capabilities

Ten ways we put AI to work

Most projects combine two or three of these. Select Details on any one to see what's included and a real example.

AI assistants & agents

DetailsHide details

Assistants that answer, draft, and route work using your own information, with clear rules for when to hand off to a person.

  • Customer chat and email assistants trained on your FAQs
  • After-hours phone and text answering
  • Internal Q&A on your handbook and procedures
  • Assistants that take actions, like booking or updating records

ExampleA web chat that answers service questions and books appointments directly on your calendar.

Workflow automation

DetailsHide details

Remove the copying, pasting, and chasing between steps, so work moves forward without someone pushing it.

  • Approvals and hand-offs that route themselves
  • Data entry eliminated between apps
  • Automatic reminders, follow-ups, and escalations
  • Scheduled reports delivered to the right people

ExampleWhen a job is marked complete, the invoice is created, sent, and followed up automatically.

Document processing

DetailsHide details

Read invoices, receipts, forms, and contracts, pull out what matters, and put it where it belongs.

  • Invoice, receipt, and purchase order capture
  • Form and application intake
  • Contract and document summaries
  • Searchable archives of your files

ExampleSupplier invoices arriving by email go straight into your accounting system for approval.

Custom apps & portals

DetailsHide details

When an off-the-shelf product doesn't fit, our engineers build exactly what you need, for desktop and phone.

  • Client portals for status, files, and payments
  • Field and mobile apps for crews and technicians
  • Internal tools that replace fragile spreadsheets
  • Booking, intake, and quoting tools

ExampleA mobile app that lets technicians capture photos, notes, and signatures on site.

Data integration

DetailsHide details

Connect the systems you already use so they share one accurate picture, a core strength from our MuleSoft and Salesforce background.

  • CRM, accounting, e-commerce, and ERP connections
  • Spreadsheet-to-system migrations
  • Two-way syncs that keep records consistent
  • Clean, deduplicated customer and product data

ExampleShopify orders, QuickBooks invoices, and HubSpot contacts kept in sync automatically.

Analytics & dashboards

DetailsHide details

Turn scattered numbers into decisions, with dashboards and plain-language summaries anyone can read.

  • Owner and manager dashboards
  • Weekly business snapshots by email
  • Forecasts for sales, staffing, and inventory
  • Ask questions about your data in plain English

ExampleA Monday-morning email with sales, cash, and the three things that need attention this week.

AI strategy & tool selection

DetailsHide details

An independent view of which AI tools are worth paying for, and which you already own but aren't using.

  • AI readiness assessment
  • Vendor and tool comparisons
  • License and subscription cost review
  • A phased roadmap with clear priorities

ExampleA review that consolidates three overlapping subscriptions into one tool that does the job.

Training & adoption

DetailsHide details

Tools only help if people use them. We train your team and give them simple guides to do it well.

  • Hands-on team workshops
  • Role-based quick-start guides
  • An AI usage policy for your business
  • Office hours as your team gets comfortable

ExampleA two-hour session that gets the front desk confident using the new booking assistant.

Managed AI services

DetailsHide details

We keep everything running after launch, so you never have to become the IT department.

  • Monitoring, updates, and fixes
  • Usage and cost reports
  • Prompt and workflow tuning as your business changes
  • A single point of contact for support

ExampleA monthly check-in with a short report on what ran, what it saved, and what to improve next.

Customer-facing experiences

DetailsHide details

Make it easy for customers to find you, ask questions, and buy, any hour of the day.

  • Website chat and booking
  • Quote and estimate request flows
  • Review requests and response drafts
  • Personalized follow-up after purchase

ExampleAn instant quote form that collects the right details and sends the estimate for your approval.

Common problems we solve

Where small and growing businesses lose the most time

Pick a problem to see what it usually costs, what we put in place, and what stays in your hands. AI should handle the repetitive work. Decisions about money, customers, and people stay with you.

Don't see your problem here? Most of what we build starts with "we spend too much time on…" Tell us yours.

Ways to work with us

Start small. Grow when it's working.

Every engagement starts with a written proposal: scope, timeline, our fee, and any software costs, before work begins.

Free

Consultation

A conversation about your goals and biggest time drains, with honest advice on where AI fits and where it doesn't.

Fixed scope

Quick-start project

One focused improvement, delivered with a clear scope and price, so you can see results before committing to more.

Custom

Build & integrate

Custom apps, assistants, and integrations, planned in phases with milestones and regular check-ins.

Monthly

Managed services

Ongoing monitoring, updates, support, and improvements, with a simple monthly report.

Tools we work with

Vendor-neutral, by design

We recommend what fits you best, and we often start with tools you already pay for. A few of the platforms we work with:

AI platforms

OpenAI ChatGPTAnthropic ClaudeGoogle GeminiMicrosoft Copilot

Business systems

Google WorkspaceMicrosoft 365SalesforceHubSpotQuickBooksXeroShopifySquare

Automation & data

ZapierMakeMuleSoftSnowflakeAirtableGoogle Sheets

Product names are trademarks of their owners. Listing them does not imply a partnership or endorsement.

Safeguards

Built responsibly, from day one

AI is powerful, and it needs guardrails. Every solution we deliver follows the same principles.

A person stays in charge

Money, customers, and people decisions always go to a human for approval.

Your data, your accounts

We build in accounts you own wherever possible, with access limited to what each tool needs.

Documented hand-off

You get clear documentation of what was built, how it works, and how to change it.

No surprise costs

We estimate usage costs up front and report on them, so your bill matches your plan.

Not sure which of these you need?

That is exactly what the free consultation is for. Tell us how your business runs, and we'll recommend a first step.

Call Pick a time